Last Updated: August 2026

This Shipping & Delivery Policy outlines the terms and conditions under which products purchased from https://findhive.store are shipped and delivered. By placing an order, you agree to the terms below.

1. Order Processing Times

Orders are typically processed within 1–2 business days after payment has been confirmed .

  • Orders placed on weekends or public holidays will be processed on the next business day .

  • During major product releases, promotional periods, or peak seasons, processing times may be slightly longer .

  • You will receive a confirmation email once your order has been processed and is ready for shipment .

2. Shipping Methods & Costs

We primarily ship through trusted carriers such as USPS, UPS, and FedEx. The available shipping options and costs are calculated at checkout based on the size, weight, value of your order, and the destination address .

Important Notes for Trading Card Shipments:

  • Single Cards: Are shipped in protective sleeves and top loaders or equivalent protective packaging to prevent bending and damage .

  • Sealed Products: Are packaged securely in their original, unopened condition .

  • High-Value Items: Graded cards and higher-value items will receive additional protection to reduce risk in transit .

Shipping Rates:

  • Shipping fees are confirmed during checkout and may vary based on carrier pricing and shipping distance .

  • Any free shipping promotions will be clearly displayed on the website when available .

3. Domestic & International Shipping

Domestic Shipping (USA):

  • We ship to all valid U.S. addresses, including P.O. Boxes .

  • Standard delivery typically takes 1–5 business days after dispatch, depending on the service selected .

International Shipping:

  • We do not currently offer international shipping to destinations outside of the United States .

  • (If you decide to offer international shipping in the future, you will need to add a section here detailing the countries you ship to, estimated delivery times, and that the customer is responsible for customs and import duties) .

4. Order Tracking

Where a tracked service is selected, you will receive a shipment confirmation email with a tracking number once your order has been dispatched . You can use this number to monitor the progress of your delivery on the carrier’s website.

5. Lost, Delayed, or Damaged Shipments

Delayed Orders:

  • Delivery times are estimates and not guarantees. Delays can occur due to factors outside our control, such as weather, carrier issues, or customs .

  • We are not responsible for delays caused by the shipping carrier or customs .

Lost Orders:

  • If your order has not arrived within the expected timeframe, please contact us at sale@findhive.store, and we will investigate with the shipping carrier .

Damaged Orders:

  • Please inspect your order upon reception. If your item arrives damaged, contact us within 48 hours of delivery with photographs of the packaging and the damaged item(s) .

  • We will work with you to resolve the issue as quickly as possible, in accordance with our Return & Refund Policy.

6. Incorrect Shipping Information

Customers are responsible for ensuring their shipping address is correct at checkout . We are not responsible for delays, additional fees, or failed deliveries caused by incorrect or incomplete address information provided by the customer .

If an order is returned to us as undeliverable due to an incorrect address, the customer is responsible for any reshipment fees .

7. Pre-Order Shipping

  • For pre-order products, the estimated release date will be shown on the product page .

  • Orders containing pre-order items are generally shipped once all items are available. If you order in-stock items together with pre-order items, your entire order may be held until the pre-order item arrives .

8. Order Verification and Fraud Prevention

To protect our customers and business from fraudulent activity, we reserve the right to delay, hold, or cancel any order while additional verification checks are carried out . We may contact customers to request further information to confirm the legitimacy of an order before dispatch .

If the requested verification information is not provided within a reasonable timeframe, or if we believe an order may be fraudulent, we reserve the right to refuse, cancel, and refund the order at our discretion .

9. Contact Us

If you have any questions about this Shipping & Delivery Policy, please contact us:

FindHive Support
Email: sale@findhive.store
Address: 1337 N San Joaquin St, Stockton, California, 95202